I called Tire Butler this morning at 11:30 a.m.to ask if they could send a mobile truck over to fix a flat tire for my friend who was visiting from the U.S. My friend had driven over a pot hole the day before and was concerned that there was damage to the rim and that she’d have to replace the tire. Ninety minutes later, a technician showed up, removed the damaged tire and rim, diagnosed the problem, fixed the tire and put the tire and rim back on, telling my friend that she didn’t need to buy a new tire. Tire Butler provides amazing, fast and expert service! An awesome business run by amazing staff.
Just would like to give an excellent Shout Out to Tire Butler & Josh. I am leaving for Florida & I wanted to get an oil change & a tire rotation done on the vehicle I am driving to Florida with. I contacted 3 different Toyota dealers to get this done & all 3 told me that they were not booking until the first week in December. I then thought of Tire Butler after remembering seeing one of their trucks on the road a couple of months earlier. I spoke with Josh on a Monday & he arranged for someone to come by my house the next day to rotate the tires. The job was completed professionally and as promised. I then took the vehicle into Mr. Lube who did the oil change & filter in 15 minutes.,Thank you Tire Butler and Josh for helping me out and remembering what customer service is all about. The Toyota dealerships in the GTA really need to learn something about customer service. Thanks again. I'll send you a postcard from the sunny south!!!!
It was such a pleasure to work with everyone at Tire Butler. From the moment I reached out to them, to the day they came to my house to do the change, all the staff were so courteous, knowledgeable and friendly. I definitely will be using Tire Butler for years to come!! Thanks for the amazing work!
Excellent service; quick, efficient, conscientious staff; all around lifesavers! Besides the ease of not needing to visit a garage to have my tires changed, Tire Butler is great in emergency situations! I recently skidded a curb and blew one of my summer tires -- rather than call CAA for roadside assistance, I called Tire Butler, who showed up with my winter tires in under 20 minutes, changed out all my tires in the parking lot where I'd pulled over, and arranged for a new replacement summer tire to be ordered and stored in their facility. I felt extremely well taken care of and grateful to be a Tire Butler customer!
Phenomenal experience working with TireButler on finding the best tire for my vehicle. Spoke with Josh and he provided and recommended the most adequate all season tire. I booked an appointment for the following week, one of their technicians showed up at my place and installed the new tires. They also took the old ones as I no longer had a purpose for them. Overall great experience, would definitely recommend.
Love Tire Butler! They have always been on time and efficient. While not cheap, the convenience is worth it. We also had an emergency situation (blown out tire) and they squeezed us in, which I very much appreciated. Highly recommend!
These guys are great - they come to your location, check your tires to make sure they're in good shape, store your off-season tires. Fast, reliable and friendly.
Outstanding service! I've been servicing with Tire Butler in the last 4 years. Our kids bring their cars to our driveway and we get all four cars serviced. Very professional, fast, and courteous. They diagnosed a problem that was caused by my previous installer (he did not put O rings and as a result the car was vibrating at highway speed). When one of the cars had a flat tire, they were able to find me a new tire faster than my Toronto dealership (Subaru). I highly recommend!
Came in to have a rim repaired from a sign falling and denting it. Was called back after a while to let me know the rim was repaired but when I arrived, the rim was no longer round and the clear coat was missing on that side. Spoke with the manager and asked him if he even bothered to inspect it before calling me?!? I refused the rim and left it with them to be fixed properly. Upon my second visit, the rim was still not perfectly round and I was told that this was the best they could do. I was not even offered a refund for my time and gas having to come back twice. To make matters worse, after five months, the clear coat started peeling. I contacted the company to let them know and I was told that they were too busy and would get back to me when they have time. To this day I have not even received a call regarding the repair. They were friendly and nice when it came time to take my money but the service during and after is complete garbage! They should be ashamed of themselves for taking advantage of people and calling themselves a business! Too bad you cannot give a negative star review because even one star is too much! Get your rims repaired somewhere else that treats you with respect and not just as a dollar sign!
I have used Tire Butler before and it was a super easy and simple way to have my tires changed. This time I was in a pinch but Karen was able to fit me into the schedule - same day! They came onsite (no waiting in lines forever to get my winters off) while i was in a meeting. I left them the key, they changed the tires and it was done. I am very grateful for their help and excellent service. I would use them again in a heartbeat.
I have used Tire Butler for all my cars exclusively since 2010. During that time, I have bought 6 complete sets of high end tires, 3 of which were wheel & tires sets. In each case their prices were the best I could find anywhere, including TireRack landed, Canadian prices. The service is prompt, professional at a reasonable price. They torque each wheel nut and reset the TPMS. Cannot ask for better.
Very efficient and professional. They showed up at my home within the promised time window, changed my tires in about 15 minutes and were on their way. I hired them after they were recommended to me and wouldn't hesitate to recommend them myself.
So easy and convenient. No more hassles of getting my tires in and out of storage. They do it all in a professional and courteous manner! I no longer feel stressed about the changing seasons.Thank you Tire Butler!
Professional and great service! The time saved and ease of having my Tesla Tires changed/stored with Tire Butler was stress free. Thanks! I highly recommend this service to all business owners!
Great service! Super efficient. They were so helpful in making sure my winter tires were stored away in a good spot I didn’t have to lift or move anything! Definitely recommend.
I wish I had found out about this service sooner! Changing my tires used to be such an ordeal, now it's so quick and convenient. They provide fast, efficient service and the technician really knew what he was doing.
I'm really happy with this service. Their staff is always professional and I have nowhere to store tires so not having to worry about that has been great.
Tire Butler is the most professional (and convenient!) service for anything related to car tires and/or wheels - I have ever used. They are experts, punctual and always pleasure to work with.
Great service, very reliable, competitive prices and the convenience of having everything done at your own home. Had the Pirelli tires on my Mercedes Benz replaced and balanced for less than half the price of the dealership. Thank you Tire Butler!
Great on-time service. Friendly and knowledgeable staff, fully equipped trucks—all sent to my home for maximum convenience. Very happy—would Recommend.
Can't recommend this company enough. Excellent serivce, super responsive and the pricing was on par with Costco which is my normal go-to. But Tire Butler is minus the hassle and headache of long ordering times and appointment bookings. Plus the tires I ordered were better than the versions you would get at Costco.The guys in the truck were service oriented and friendly. This a great idea and is executing flawlessly. Well done, you've got a customer for life here.
This was my first time using Tire Butler and I was super impressed! The guys who showed up were very professional, so polite and extremely efficient. We bought 4 new tires from them and their rates were competitive. I highly recommend This service. See you again when it’s time for Winter Tires!
I just used Tire Butler for the first time and I loved it!! I called this morning and within a couple of hours Tire Butler was at my door ready to help me! They were very concerned that the job be done immediately since I have a young child and they didn't want me driving around with unsafe wheels. The mechanic (Dino) was very sweet and was happy to answer all my questions. I will definitely be using Tire Butler again - it was fast, convienent and affordable! Thank you Tire Butler :)
Josh is an amazing person to deal with. Very savvy when it comes to anything you need. Will refer anyone I know here. Beyond top notch customer service!
This is my first time using Tired Butler and my last time. I was quoted $141.25, ended up paying $226. That is an extra $84.75 because my wheels were off rim, what ever that means. Don’t you have to take the wheel off the rim to put the wheel back on the rim? Yes it was convenient to change my tires in my driveway but I don’t like being charge more money than they actually said it was gonna cost. My money is my time. All I can say is that I tried it but I would warn people of extra costs.
I just had Tire Butler put winter tires on my wife's car. Firstly, they came in $400 less than the lowest quote I received, from other tire shops, for the same tires. They also had a greater selection of options. Tech arrived on time and time was very professional.
I have used Tire Butler before and it was a super easy and simple way to have my tires changed. This time I was in a pinch but Karen was able to fit me into the schedule - same day! They came onsite (no waiting in lines forever to get my winters off) while i was in a meeting. I left them the key, they changed the tires and it was done. I am very grateful for their help and excellent service. I would use them again in a heartbeat.
Top Drawer Service!!! Their Service Tech Joe came to my home, on time, and did an incredibly thorough and professional job. This was my first time using their service, but, I will DEFINITELY be using their service again. Their prices are better than my dealership, they store the tires for less than almost another place I would trust, and they have tire prices that are competitive with Costco and out of town dealers! One of the best new business finds for me in a couple of years!! I would, without exaggeration, recommend them to everyone!!!
Super convenient and super friendly. Spoke with Josh he was very helpful, making sure I got my tires during this busy time of year! Learn from my mistake...don't wait until the first snowfall to call and get your tires changes! *smacks forehead*
Had such a great experience with this company. The service is amazing. I had an issue last minute and they were able to accommodate me right away during busy season. I will recommend them to anyone!
I want to highly recommend Tire Butler. Andrew, my technician, was an excellent representative of the company and I will never go back to the long waits and inconvenience of seasonal tire changes at a traditional location. It’s worth the extra expense to me and I so appreciate it.
Top Drawer Service!!! Their Service Tech Joe came to my home, on time, and did an incredibly thorough and professional job. Their prices are better than my dealership, they store the tires for less than any another place, that I would trust, and they have tire prices that are competitive with Costco and out of town dealers! One of the best new business finds for me in a couple of years!! This was my first time using their service, but, I will DEFINITELY be using their service again. I would, without exaggeration, recommend them to everyone!!!
Tire Butler is absolutely amazing! They provide excellent customer service. I recently used Tire Butler for purchase and installation of my winter tires and for storage of my summer tires. I was very happy with the service they provided. Even more amazing- the service they provided for my flat tire. After driving over a road work screw with my new winter tires, one of my tires went flat. Tire butler arrived quickly and assessed the situation. They took off my tire, took it for repair, and reinstalled the fixed one all within an hour! All of the staff are very friendly, efficient, and provide great customer service. I am super impressed, thankful and appreciative for all of Tire Butlers services and assistance. I would recommend them to everyone! Thanks so much again!
Due to the construction on Eglinton, one of my tires got a tear in the side, rendering it useless. I called Tire Butler early this morning and Josh got me sorted right away. Their van arrived 30 minutes earlier than expected and their tech did great work. Definitely would recommend this shop, and will use them again in the future if I have to (knock on wood, but it's Toronto, something is gonna break again!)
Great experience with getting my winter tires switched off. Brandon, the technician, arrived early and was done very quickly and efficiently. I would highly recommend and of course will be a repeat customer myself.
It was a very pleasant experience from beginning to end using Tire Butler. The technician arrived perfectly on time and completed the job quickly and efficiently. He was pleasant and polite. I will definitely be recommending this company to my friends and will be using them for all my cars.
First off, how refreshing is it to have the company arrive early? So used to companies being at least half an hour late. Secondly, the employee was extremely friendly, professional and quick to change my tires. He even went to help a neighbour after with her questions. Price was better than mechanic nearby and I didn’t have to leave the house. Went above and beyond and rewrapped my old tires for storage. Will use seasonally.
Had such high hopes for this place when my tire was punctured.Very flashy websiteBut my numerous calls and message through their site went unanswered for 2 days.I figured maybe they were THAT busy.But I decided to call other services and got serviced for way cheaper, same day by a professional mobile tire service.Would not recommend, overpriced and apparently doesn't need the business since they didn't answer my calls or message.
Had such high hopes for this place when my tire was punctured.Very flashy websiteBut my numerous calls and message through their site went unanswered for 2 days.I figured maybe they were THAT busy.But I decided to call other services and got serviced for way cheaper, same day by a professional mobile tire service.Would not recommend, overpriced and apparently doesn't need the business since they didn't answer my calls or message.
TireButler is amazing! Changed my life. No more do I have to put the tires in my car, drive to the shop, wait for hours, then put the tires back in my car and drive home. Time is money so this service is worth every penny! The staff are always kind and helpful and would recommend anyone that has never used them to give them a try. Once you try it you will never go back to the old way of swapping tires.
I booked an appointment online easily. I then needed to change the date - there is no way to do this online. I called and left 2 messages, and days later they have not returned my call. Now their voicemail mailbox is full and I can not leave a message.
Needed my winter tires in a hurry. Same day installation + wheel alignment (without an appointment). Can't complain about the service. Would be a shame if I wasn't taking 30 seconds to write a positive review on Google. Thanks Andrew.
Very poor customer service (actually no service whatsoever).I submitted a request online and never heard back from anyone. When I called the office, it seems like every call is directed to this Josh guy who never answers the phone (I called numerous times) and he doesn't have voicemail set up. His outgoing message says everything can be booked online which isn't true. I needed rim repair and the available services shown on the booking page are tire change and tire storage.I really don't think they want any customers ... when customers want to reach them, they seem to do everything they could so one can't.
Had a tire puncture last night and really need the car this week. Was looking for a convenient fix that limited me having to drive as they are run flats and don't come with a spare. Was really hopeful given all the great reviews but it seems it comes at the price of availability.Can't get a hold of them over the phone after calling 5-6 times over the course of about 20 minutes, their line just keeps going straight to beeping? Maybe a service issue with Fido or need more call lines.I tried to use their website and the results weren't much better. Their website is rough to use at times (but not horrible) and their availability dates are basically nil (next available appoint is OVER a month from now (Dec 13th, 4th of November today). All in all I don't mind the lack of availability but not even being able to get in contact is frustrating.
booked an appointment to change over tires to winters a month in advance and got cancelled 24 hours prior with there best re booking time 3 weeks from now. very unprofessional
I have used Tire Butler for the last few years and am always happy with the service, work and reliability. Techs are always friendly, prompt and do a great job. Very convenient service, highly recommend to others.
Great service, great time saving. I had my winter tires on my car all done in my driveway, no wasted time heading to the dealership.I had a great experience with all the staff, including management!I highly recommend!
Love the idea, so I called them to try it out and they really came through in terms of service and price point. Thanks Josh and the rest of the team. Will definitely be coming back
Tire Butler has been a GAME CHANGER for my husband and I. We drive a Mini Cooper and live in a condo, so we don’t have any room to lug around our winter tires get them changed or even store them ourselves in the summer. We opted for their change and storage package and it’s been working well for us! If I could give them an extra star for epic customer service, I would. My schedule is all over the place between work and travelling, but their team has been super accommodating to my crazy time restraints.
My wife has used Tire Butler the past few winters and their service has been excellent. They are always on time, efficient and very fairly priced. Highly recommended!
Tire butler has earned my business over my home Audi dealership. They have always been either on time or early and exceptionally courteous. Everyone from Josh to the technicians they sent to my home were extremely professional, not to mention their pricing leaves a smile on my face.
I use Tire Butler yearly for tire storage and have had them assist with repairs and cleaning in the past. Great company, great service, good prices. Recommend using them.
Tire Butler should not be confused with a dozen other companies with similar names - and it is easy to do. They all share a similar "brand" but there is a market leader - and Tire Butler is that leader. One critical standout of Tire Butler is their software that drives customer management - as the owner explained to me. It is easy to buy a couple of trucks and send out a few strong hands. But really you are a logistics company as he said. It can never be perfect and the impact of real time traffic circumstances is challenging. But my experience with Tire Butler is that they are the best in the business. They use software that time manages appointments so you can be sure nobody could have done it better in spite of Toronto's insane traffic conditions and their trucks are jammed with the latest tire equipment. We have two cars that have been managed by Tire Butler for three years and this is my first review - which I want to share because I understand that they are more than a fleet of equipped trucks, more than a state of the art logistics software and more than a well trained team - they offer a service you just can't beat on your own. I personally think they are underpriced. The cost of going anywhere in this city (certainly in terms of time) is freaking crazy now - and the idea they come to you, they do a professional job where ever YOU are - and do it as well equipped as they are... I totally 100% recommend.
Great Service! I ordered new winter tires, and had Tire Butler put them on my car and take my other tires for storage. The sales department was amazing, and gave me a better price than another company I received a quote from. They arrived EARLY and were super nice and friendly. I am so happy with my experience and will use their service 100% in the future.